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    General Manager

    Paul Jackson

    General Manager, Mandarin Oriental, Hong Kong & Area Vice President, Operations

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    General Manager
    Portrait of Paul Jackson

    Portrait of Paul Jackson

    i. Biography

    Paul Jackson is the General Manager and Area Vice President, Operations at Mandarin Oriental, Hong Kong in Hong Kong. He previously served as General Manager at Capella Singapore and spent nearly a decade leading Claridge's in London. His career also includes managerial roles at Mandarin Oriental properties in Sanya and Bangkok.

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    ii

    FAQ

    Asked of Paul

    • Where does Paul Jackson currently work?

      Paul Jackson serves as the General Manager and Area Vice President, Operations at Mandarin Oriental, Hong Kong.

    • Which hotel did Paul Jackson manage before returning to Mandarin Oriental, Hong Kong in 2026?

      Prior to his current role, he was the General Manager at Capella Singapore from 2025 to 2026.

    The Sunday email

    Get new Made By stories every Sunday.

    Every Sunday we send a lead story and up to four more about the chefs, winemakers, sommeliers and hoteliers behind the restaurants, bars, wineries and hotels we cover.

    See a sample of the Sunday email

    Free. One email a week, and you can unsubscribe from any issue.